Promotional Offers

From time to time Manoah Essentials run promotions or lines. All qualifying promotional offers will automatically be applied eve you use the promotion code for your order both inline and in store. All of our promotional offers are subject to the bellow terms and conditions:

1. In some instances that are only valid on full-priced items and cannot be used on sale or promotional items that are already discounted unless otherwise stared;
2. They cannot be used in conjunction with ant over offer,; They are valid for a limited percoid of time as specified in the marketing communication on the website or in store and cannot be used outside that period;
3. If an items is returned which brings the account spend below any qualifying level, the offer value may be deducted from any refund; and;
4. All orders are subject to stock availability and we reserve the right ro withdraw, amend or extend offers at any time without any prior notice.

Use of website

These terms and conditions together with our privacy policy or any other policy referred to in these terms and conditions (“Terms”) apply to your use of access to the Website. These terms will apply to any contract between us for the sale of any product including any order placed by you for ant product over the website.

Please read these terms carefully and make sure that you understand them before ordering ant product from our website. You should save or print a copy of these terms for future reference.

If you do not agree to these terms you must cease accessing this website.

Terms may be changed and updated from time to time and any changes will be effective from the publication of the new terms and conditions on the website. Every time you wish to order products, please check these terms and conditions to ensure you understand the terms that will apply at that time.

Your use of the website is governed by these Terms and our Privacy Policy or any other policy referred to in these terms and conditions. You agree that the information you provide when placing an order is true and accurate in all respects. We only use your personal information for the purposes detailed in our privacy policy (eg dealing with orders and accounts, processing payments You will notify our customer service team of any changes to that information to info@manoahessentials.com

Whenever you make use of a feature that allows you to upload content to our Website, or to make contact with other users of our site, you must comply with these Terms and any applicable law.

Any content you upload to our website will be considered non confidential and non proprietary. Manoah Esssentials have the right to use, copy, distribute, reproduce, exploit, modify and/or disclose to their parties and such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted by you to our website constitutes a violation of their  property rights or their right to privacy.

We many deny you access to the website at any time in it’s sole discretion when we believe that your use of the website is in violation of any of the terms, any law or the rights of a third party, or was not respectful to others.

We will not be responsible, or liable to any third party, for the content or accuracy of ant content posted by you or any other user of our site any you hereby agree to be responsible to Manoah Essentials for and indemnify us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by us as a result of any claim in respect of your use of the Website.

Placing an order

By placing an order with us, you agree to and accept these terms. if you are unhappy with or unclear about any aspect of these terms  please contact of of our customer service advisors before placing an order with us by email at info@manoahessentials.com or by post using 76 Hertford Street, Coventry, CV1 1LB. By placing an order via this website, you are making an offer to Bean & Leaf Coffee House/Manoah Essentials Store to purchase the goods detailed in your order upon the terms described in your order.

By placing and order for the delivery of goods via this website, you are making an offer to Bean & Leaf Coffee House/ Manoah Essentials Store to purchase the goods detailed in your order upon the terms described in your order.

Once you have placed an order for goods (and delivery if applicable) we will send you confirmation that your order has been received. but this is not a confirmation that your offer to purchase the goods (or for them to be delivered)has been accepted. A contract between you and  Bean & Leaf Coffee House/ Manoah Essentials Store for the sale and delivery of our goods will only exist once and order has been accepted, processed and dispatched to you. We will take payment from your credit/debit account at the time you place your order for any made to order items. Prices and availability of goods is subject to change without notice.

Deliveries

Please note that a delivery charge will be added to your order value, where appropriate based on standard charges in weight of products/and shall receive such delivery charge in relation to the delivery of the goods.

All dates quoted for delivery are estimated delivery dates only and may be subject to change.  Bean & Leaf Coffee House/ Manoah Essentials Store cannot accept liability for any loss or damage (whether direct or indirect) if a delivery takes place at any other time that the estimated date for delivery.

Conformity of goods.

We take every care to ensure the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this Website are not intended to be binding and are intended to only give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

Stock Availability

We endeavour to display all items currently available on our website, and aim to hold stock of all styles and sized while a product is active. Occasionally, an item will be out of stock, if a product is truly out of stock you will not be able to add it to your bag.

On rare occasions there may be a fault or error with the quantity of products in stock  and therefore whilst purchased items may be confirmed and allow payment to process we cannot guarantee the order will be fulfilled. In these circumstances you will be refunded.

Refund policy

At  Manoah Essentials, we want to ensure you are 100% happy with your purchase.

-If you have technical or sales queries, do not hesitate to contact us on info@manoahessentials.com Please leave 72 hours for a response before contacting us again.

-If you have attempted to resolve issues with support staff, and still feel the product(s) you purchased does/do not best fir your requirements, we want to make things right.

Our policy offers a full refund if returned within 30 days of the date of your purchase, provided products are returned complete, in perfect condition, unused, unwashed and with original packaging. please provide proof of purchase when returning an item. If you are unable to provide proof of purchase, an exchange to the value of the lowest selling price for the returned goods will be offered.

We’d love to know what when wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.

Please note if you are returning a product/s that is undamaged then the payment for your delivery will not be refunded and the cost of the delivery will be paid by the customer. We recommend you use a tracking shipment as loss of parcels will  not be refunded

You may return in store for free at 76 Hertford Street, Coventry, CV1 1LB

An item that was received by you as a gift can be returned for an exchange or gift card in store only at Bean and leaf Coffee House, 76 Hertford Street, Coventry, CV1 1LB.

Manoah Essentials and our payment processor submit refund via the payment card that your product/s were purchased with and make every attempt to process the refund as quickly as possible. Once a refund is agreed and processed please allow 2-5 business working days for your refund to arrive in your bank account. We will notify you via email once your refund has been processed.